Privacy Policy

At Sport I Play, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable data protection laws including the Indian Information Technology Act, 2000 and applicable data protection regulations.

Our platform is designed with your privacy as a top priority. We collect minimal information necessary to provide our services and give you full control over your data.

We collect the following types of information:

2.1 Information You Provide Directly: • Registration Information: Name, email address, phone number, location, and sports preferences • Profile Information: Photos, bio, skill level, playing experience, and availability • Communication Data: Messages, comments, and posts shared on the platform • Payment Information: Billing address and payment details (processed securely) • Support Communications: Messages sent to our support team

2.2 Information Collected Automatically: • Device Information: Device type, browser type, operating system, and device identifiers • Usage Data: Pages visited, time spent, features used, and interaction patterns • Location Data: City/area information when you search for nearby players • Cookies and Tracking: We use cookies to enhance your experience

2.3 Information From Third Parties: • Social Media: If you sign up via social platforms, we receive basic profile information • Other Users: When other players mention or tag you in posts or comments

We use your information for the following purposes:

3.1 Providing Core Services: • Enabling you to create and manage your account • Connecting you with other players and communities • Facilitating game scheduling and organization • Sending notifications about matches and community activity

3.2 Communication: • Sending transactional emails (confirmation, password reset) • Notifying you of updates, new features, and important changes • Responding to your inquiries and support requests • Sharing community updates and featured events

3.3 Safety and Security: • Verifying user identity and preventing fraud • Detecting and preventing abuse, spam, or policy violations • Enforcing our Terms of Service • Protecting intellectual property rights

3.4 Analytics and Improvement: • Understanding how users interact with our platform • Improving features, performance, and user experience • Conducting research and analytics • Personalizing content and recommendations

3.5 Marketing (With Your Consent): • Sending promotional emails about new features and events • Creating targeted advertising content • Conducting surveys and gathering feedback • You can opt-out of marketing emails anytime

4.1 Sharing With Other Users: Your profile information, stats, and activity (unless marked private) are visible to other players to facilitate connections and community building.

4.2 Service Providers: We share data with trusted third-party service providers who assist us: • Cloud hosting providers • Payment processors • Email and notification services • Analytics providers All service providers are bound by data protection agreements.

4.3 Legal Requirements: We may disclose information when required by law, court order, or government request, or when necessary to: • Comply with legal obligations • Protect our legal rights • Prevent fraud or security breaches • Protect user safety

4.4 Business Transfers: If we are acquired, merge with another company, or sell assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 No Sale of Data: We do NOT sell your personal information to third parties for marketing purposes.

5.1 Security Measures: We implement comprehensive security measures to protect your data: • End-to-end encryption for sensitive communications • SSL/TLS encryption for data in transit • Secure password hashing and storage • Regular security audits and penetration testing • Access controls and authentication mechanisms • Employee data protection training

5.2 Password Security: • Never share your password with anyone • Use strong, unique passwords • Log out of your account on shared devices • We will never ask for your password via email

5.3 Payment Security: All payment information is processed through secure, PCI-compliant payment gateways. We do not store complete credit card details on our servers.

5.4 No Guarantees: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Under applicable data protection laws, you have the following rights:

6.1 Access: You have the right to access your personal data and receive a copy of the information we hold about you.

6.2 Correction: You can request correction of inaccurate or incomplete information in your profile.

6.3 Deletion: You can request deletion of your account and associated personal data. Note: Some data may be retained for legal or operational reasons.

6.4 Opt-Out: You can opt-out of marketing communications and non-essential data processing at any time.

6.5 Data Portability: You can request your data in a structured, commonly-used format for transfer to another service.

6.6 Withdraw Consent: If you consented to data processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@sportiplay.com with your request and sufficient identification.

7.1 Cookie Types: We use different types of cookies: • Essential Cookies: Required for platform functionality • Performance Cookies: Analyze how you use our platform • Functionality Cookies: Remember your preferences • Targeting Cookies: Deliver relevant content and ads

7.2 Cookie Management: You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

7.3 Third-Party Tracking: We use analytics tools that may place tracking pixels or identifiers on your device. These help us understand usage patterns while respecting privacy.

7.4 Do Not Track: We respect browser "Do Not Track" signals where applicable.

8.1 Active Account Data: While your account is active, we retain your data to provide services and maintain platform features.

8.2 Deleted Account Data: After account deletion, we retain data for: • 30 days: During the account recovery period • 90 days: For regulatory and audit purposes • Longer periods: When required by law or legitimate business needs

8.3 Specific Data Retention: • Transaction records: 7 years (for financial compliance) • Support tickets: 2 years • Logs and analytics: 1 year • Marketing data: Until opt-out (max 2 years)

Some data may be anonymized and retained indefinitely for analytics purposes.

Sport I Play is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it promptly.

Parents or guardians who believe their child has provided information to us should contact us immediately at privacy@sportiplay.com.

For users aged 13-18, we provide additional privacy protections and encourage parental involvement.

Our platform may contain links to third-party websites and services. This Privacy Policy applies only to our platform. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before sharing any information.

We recommend exercising caution when sharing personal information on external platforms.

If you are located outside India, please note that your data may be transferred to, stored in, and processed in India or other countries where we operate. By using Sport I Play, you consent to such transfers.

We ensure all international data transfers comply with applicable data protection laws.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or prominent notice on our platform.

Your continued use of Sport I Play after changes constitutes your acceptance of the updated policy. We recommend reviewing this policy regularly.

Last Updated: March 2026

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@sportiplay.com Address: Bangalore, India Support: https://sportiplay.com/help

We aim to respond to all privacy inquiries within 7 business days.

Data Protection Officer Contact: dpo@sportiplay.com